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Concept productBusiness Platforms · Manufacturing & operations

Opsboard

Replace WhatsApp groups and Excel with one operations platform.

An operations management platform for plants, facilities and field teams: work orders, schedules, assets, inventory and automation rules — with a mobile app technicians actually like.

WebAndroidiOS
Concept product · demo data
The problem

Operations run on a WhatsApp group, a register and an Excel tracker.

Breakdowns are reported by phone, priorities live in the supervisor's head, spare parts run out unnoticed, and nobody can say what downtime cost last month.

  • No single queue of work
  • SLA breaches discovered after the fact
  • Spare parts tracked on paper
  • No data for preventive maintenance
The solution

A control room for every shift.

Opsboard turns every request into a tracked work order, assigns it by skill and availability, escalates automatically, and gives technicians checklists and parts on their phones.

  • Work orders with SLA timers
  • Skill-based scheduling
  • Rule-based automation
  • Offline-first technician app
Product experience

Inside Opsboard.

Real interface states, drawn as working UI — not stock illustrations. Switch between screens.

Every open job with priority, asset, assignee and SLA burn-down.

Core features

What it does.

01

Work orders

Requests from QR codes on assets, the web or WhatsApp become structured work orders.

02

SLA engine

Priority-based timers with escalation chains.

03

Scheduling

Drag-and-drop crew planning with skills, shifts and contractor slots.

04

Asset register

Asset hierarchy, run-hours, history and documents.

05

Inventory

Spare parts with minimum levels, reservations and reorder automation.

06

Automations

No-code rules for escalation, notifications and preventive maintenance.

07

Offline mobile

Technicians work without signal; data syncs when back online.

08

Downtime analytics

MTTR, MTBF and cost of downtime by line and asset.

User journey

From sign-up to result.

  1. 1

    Map

    Sites, lines and assets imported from the existing register.

  2. 2

    Tag

    QR codes on assets for one-scan reporting.

  3. 3

    Run

    Shift supervisors work from the control room.

  4. 4

    Automate

    Repeated follow-ups become rules.

  5. 5

    Result

    Downtime becomes measurable — and therefore reducible.

Technology

How it's built.

A stack chosen for this product's constraints — realtime, offline, compliance or AI — not a default template.

Frontend
Next.jsReactTypeScriptTailwind CSS
Backend
NestJSPostgreSQLRedisTemporal
Mobile
React NativeSQLite (offline)Push notifications
Integrations
WhatsApp Business APISAP / ERP exportIoT gateways
Infrastructure
AWSDockerGitHub ActionsSentry
Clients
Control room (web)
Technician app
QR request page
API
REST API
Auth & site-level RBAC
Services
Work orders
Scheduler
Rules engine
Inventory
Data
PostgreSQL
Sync service
Object storage
External
WhatsApp
ERP
Sensors
Simplified architecture · request flow left → right
A first version

What we'd ship first.

If this were your product, this is the scope we'd propose for a first release that proves value — with everything else in a ranked backlog.

  • Work orders + SLA timers
  • Asset register
  • Technician app (online)
  • Two escalation rules
  • Daily summary
Product lifecycle
  1. Strategy
  2. UX
  3. Prototype
  4. MVP
  5. Production
  6. Launch
  7. Scale

About outcomes. Opsboard is a concept product, so we don't publish usage or performance numbers for it. When we show client work, it will come with real, verifiable outcomes.

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Want something like Opsboard for your business?

Tell us about your users and the problem. We'll come back with how we'd approach it and what a first version could include.